Question 1

What is Pacjent.vet?

Accepted Answer

Pacjent.vet is a digital vault for your pet's medical data. You store visits, vaccinations, allergies, and documents here, then securely share them with veterinarians.

Question 2

Is this a marketplace for veterinary clinics?

Accepted Answer

No. Pacjent.vet is NOT a marketplace. We don't include reviews, rankings, or appointment booking features. We focus exclusively on storing and sharing medical documentation.

Question 3

How much does Pacjent.vet cost?

Accepted Answer

The basic account is free. You can add multiple pets, collect data, and generate sharing links at no cost.

Question 4

What animals does Pacjent.vet support?

Accepted Answer

We currently support dogs and cats. We plan to expand to other species in the future.

Question 5

Who has access to my pet's data?

Accepted Answer

Only you and people you share the link with. Vets can only see data after accessing through your link, which you can revoke at any time.

Question 6

Is my data secure?

Accepted Answer

Yes. We use encryption, Row Level Security, and EU hosting compliant with GDPR. Every access is logged.

Question 7

Can I delete my data?

Accepted Answer

Yes, at any time. After deleting your account, all your data will be permanently deleted within 30 days.

Question 8

What happens when a link expires?

Accepted Answer

The vet loses access to the data. The link stops working and cannot be reactivated – you need to generate a new one.

Question 9

How do I share data with a vet?

Accepted Answer

Go to your pet's profile, click 'Share data', choose the scope (read-only or read+write), and set an expiration date. You'll get a link and QR code.

Question 10

Can the vet save data?

Accepted Answer

Only if you allow it. By choosing 'read + write' you give the vet the ability to add visits, SOAP notes, or documents.

Question 11

Can I revoke access before the link expires?

Accepted Answer

Yes. In the 'Shares' section, you can revoke an active link at any time.

Question 12

Can the vet copy the data?

Accepted Answer

The app doesn't offer export functionality for vets. Data is only visible in the browser and cannot be downloaded in bulk.

Question 13

What is a SOAP note?

Accepted Answer

SOAP is an international standard for medical documentation: Subjective (interview), Objective (examination), Assessment (diagnosis), Plan (treatment).

Question 14

What documents can I upload?

Accepted Answer

You can upload PDFs (test results, certificates) and images (X-ray photos, wound photos). The limit is 10 MB per file.

Question 15

Can I have multiple pets on one account?

Accepted Answer

Yes. You can add any number of pets and manage them from one account.

Question 16

Can I add a co-owner for a pet?

Accepted Answer

Yes. You can invite another person as a co-owner who will have access to the pet's data.

Frequently asked questions

General

Data & Security

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Features

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